Terms and guarantees
All our products are of vintage quality and thus receive no guarantee.
Limitation of Liability
RétrOptic'Auto ensures neither direct responsibility for damage caused by the use of its products or the associated works (such as dismantling, installation, diagnostics, expertise, use of vehicle loss, loss of time, inconvenience, or any other)
Our liability is limited to the initial value of the coins.
The prices mentioned are inclusive of all taxes and our invoicing is done with VAT for new products only. VAT does not apply to second-hand products (special regime for second-hand goods). VAT is not recoverable for sales outside the European Union.
The prices in our catalog are indicative and subject to change without notice. Prices charged are those in effect on the day of the order.
The terms and conditions are accepted without restriction or reservation by the fact of the conclusion of a sale, notwithstanding any printed or written contrary clause on Stationeries or customer orders.
In case of dispute, the court of Nantes will one jurisdiction, even in cases of appeal or plurality of defenders.
The photos and illustrations in our catalog are only indicative and not binding our society.
Warning: some parts, non-original replacement parts may not be approved by the department of Mines. These parts are used by our customers under their own responsibility.
We invite our customers, in some cases, contact Mines service their region (DRIRE) for more information. The same applies to our foreign customers.
After-sales service and parts back
RétrOptic'Auto informs especially its customers that the right of withdrawal as provided by law does not require him to resume damaged, damaged, used or incomplete.
RétrOptic'Auto asks its customers to the following procedures for the return of the products:
- Securely Repackage the product to return in the best possible condition.
- Indicate the following address on the original packaging: RétrOptic'Auto - 136 chemin des Porteaux - Le Fresne sur Loire - 49123 INGRANDES - LE FRESNE SUR LOIRE - FRANCE
The return of a defective part must be completed within a maximum of thirty days from the date of invoice. This timeout, the buyer may not claim the replacement or credit of the value of the returned article.
In case of error on the part of the customer (piece that does not fit his need) Exchange within thirty days from the date of invoice. Shipping and return the package to the customer.
To obtain permission to return the defective parts or exchange, you will contact us in advance and we will give you and the instructions for that return takes place in the best conditions.
Any returns that have not received our approval will not be processed. Returns shipped against reimbursement or dù port, or improperly packaged will be refused. Returns are limited to parts in perfect condition, unused and returned in their original packaging.
Some items such as lamps can not be the subject of returns.
If returned, the port is the customer. If the warranty is accepted, the port will be refunded based on the economic costs of the post.
RétrOptic'Auto agrees to make every effort to deliver its products in the shortest time. In case of delay in delivery, the customer may not obtain or damages, or remission or compensation.
According to the law, the customer has a 7 day cooling off period to withdraw from the sale.
According to Article #105 of the Commercial Code, we ship the goods at the risk and peril. We are not obliged to refund items damaged, lost or stolen in transit.
Buyer should check the condition of the goods on arrival and their precise concerns on the document the carrier, followed by a registered letter to the carrier within 48 hours.
No claims will be possible if the packaging is not open to reception in the presence of the deliveryman.
Notice to readers
The photos that illustrate this catalog are not contractual. Prices are indicative.
How to pay for your purchases
- Credit card via Paypal (no Paypal account creation)
- Check payable in France:
Do not forget to join the order. Thank you fill it about RétrOptic'Auto.
- Wire transfer
Do not send cash by mail, no claim will be accepted. No sending-against reimbursement.
We store orders every day. Our parts are shipped as soon as possible by the parcel monitoring station or by a carrier according to weight, volume or fragility.
We can send the parts around the world, the customer must comply with the laws of the country customs and trade legislation.
Our parts when they are in stock are shipped within 72 hours, after the payment, by post tracking package (or in 4-5 days per carrier for delicate or bulky items) in France, after receipt of the order.
VPC and direct sales
RétrOptic'Auto sells by mail (VPC), but taking a visit is possible to remove settled orders and prepared in advance.
We remind our customers to order before they must always be aware of our terms and conditions above sales and that any order implies acceptance of our terms and conditions.
These terms and conditions override the previous ones.
Done at Le Fresne sur Loire, the 23th July 2020.